HOW LONG DO THE GAMES LAST FOR?
The game time is dictated by the e-sport being played on the game console. This may differ according to sport, but you can expect the game slots to be about 45-60 minutes in total.
WHAT HAPPENS IF I CAN’T PLAY ON THE SCHEDULED TIME & DATE?
If you are unable to play on a given night, please email us at [email protected] to notify your league manager by 5pm of the day before. This is to ensure that all players receive a game as scheduled. We may reach out to your opponents to reschedule your game to a better available date. Its not always guaranteed, but we will always try our best to make it work for everyone.
I WAS WINNING WHEN THE GAME CUT OUT, WHO WINS?
If a game cuts out due to poor internet, please restart the game and work together to make sure the same score (or time) is reset. This may take a couple of minutes, but it’ll ensure you both receive the night you deserve = a full game. If the opponent decides not to proceed with this, then the game will be deemed as a win.
WHAT HAPPENS AFTER I REGISTER?
This video will help you understand everything you need to know about starting and playing with Urban Rec.
ANY OTHER QUESTIONS
Shoot us an email, [email protected]